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Stakeholder Engagement

 

CastleNet cares a lot about our staffs, customers, shareholders, suppliers and the social responsibility of the environment. Therefore, our board pay highly attention on the sincerity business operation and supervision. We set up well communication channels and have dedicated staffs to collect related comments/requirements of shareholders through various channels, provide timely feedback and also follow up related tasks regularly. inquiry@castlenet.com.tw

 

You may contact us via the channels below:

To defense the core value of our company sincerity and follow the law of government. If you find any illegal matters done by CastleNet staffs or representative. Please kindly report the issues to us via the e-mail of spokesman (shareholder@castlenet.com.tw) or supervisor (justin_8059@yahoo.com.tw) / (rock@junhsiang.com). We will take the action carefully.

 

Unless otherwise provided by laws, CastleNet will maintain the confidentiality of your personal information and protect your identity to the fullest extent permitted by law.

 

Reminder:

  • CastleNet may use your personal information, including name, telephone number and email address, to facilitate investigation or to contact you. If necessary, CastleNet may share    your personal information with its subsidiaries.
  • You may not act maliciously or knowingly and willfully make a false statement. You shall assume liability for the allegations that prove to have been made maliciously or knowingly to be false.
  • To promptly act to investigate and/or resolve the issue, please provide as much detailed information and documents as possible. Please note that if the information or documents are insufficient, the investigation may be hampered.
  • You may not disclose any or part of information provided by CastleNet. Unless otherwise required by law, you may not file a lawsuit using the correspondence between you and CastleNet.
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